amazing results
Canadian Tire Financial Services
As the financial services arm of Canadian Tire Corporation, Canadian Tire Financial Services (CTFS) is primarily engaged in marketing the Canadian Tire Options® MasterCard® portfolio to four million Cardmembers.
amazing results:
  • Full end-to-end process reduced by 83%
  • Queue wait times and duplication of work have been eliminated
  • 4 x productivity
  • Cost is 10% lower
  • Employees are fully engaged in the Lean process and are empowered to make decisions