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recommended reading
value stream mapping
Perhaps you'd like to read about the application of a specific Lean strategy, such as Value Stream Mapping (VSM). Every Value stream can be mapped following the information available in these books. For the Lean office:
For Lean production:
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by Tapping and Shuker addresses Lean in office or administrative processes and provides a wonderful guide to standardizing Lean office improvements in a structured, proven way through Value Stream Management. Tapping and Shuker illustrate, in a simple and effective way, the fundamental Lean concepts of demand, flow and leveling (as they relate to administrative areas) that will result in the development of a Lean office. VSM is a process for planning and linking Lean initiatives through systematic data capture and analysis. 
by Womack, Rother and Shook is critical to your Lean library. It is practical and easily understood, but more important, it focuses attention on the "value stream" for products and families of products. Instead of focusing attention on isolated processes along the value stream (or aggregated activities serving many value streams), practitioners can now see clearly how to optimize the flow of each product from receiving to shipping.
by Jones & Womack. Wherever there is an exchange of information, there is a process. Likewise, whenever there is a product or service for a customer, there is a value stream. The challenge lies in seeing it. This book moves the reader beyond seeing value streams in individual facilities to seeing and optimizing entire values streams downstream through the customer and upstream through the supplier.
by H Hirano. The 5 Pillars described in this book are the 5S's derived from the Toyota Production System (Organization, Orderliness, Cleanliness, Organized Cleanup and Discipline). The 5S's help lay a solid foundation for the implementation of Lean in any plant or office.© 2008 Organization Thoughtware International Inc. All rights reserved.